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In 1850, a 15 year over the hill boy from London arrived in Fresh York Megalopolis with $10 in his pocket. He rest a opinion as “pan walloper” or dishwasher at an upscale restaurant and began a lifelong passion with fine dining. From this black dawn, Fred Harvey would become the personality people West of the Mississippi dined, originate a marketing embellish that helped create the mankind’s largest railroad, victor women in the animate effective, and build an empire.
As Fred Harvey worked his path west, stopping in Different Orleans, St. Louis, and Kansas Megalopolis, he acquired expertise of the restaurant industry. When he wasn’t on the floor waiting tables, he was asking questions of chefs and learning the whole shooting match he peradventure could about every aspect of the industry. His purpose was to own his own restaurant, and in that endeavor, he accepted a lucrative contention as a traveling consignment agent on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the tardily 1860’s and early 1870’s. Trains were dusty and brim-full of mice and flies. Knowledgeable travelers wall-to-wall their own breeze of fried chicken, broke boiled eggs, cheese and possibly a percentage of cake. When that ran out, you were calculated to step off the procession and shoplift your chances on whatever was handy at the station all easy recipes.
Along the way, anything was possible. At a-one, one could expect miasmatical, freezing coffee, brewed in a wink a week. Spoiled bread was simple as affectionately as GI torture and affliction from nourishment, and the consternation of being left behind in the middle of nowhere made travelers devour as fast as plausible, scrambling to wring back on the train. Scam artists negotiated with railroad workers to con man travelers. Before reaching a stop, the conductor would steal reservations requiring a 50 cent deposit. When the escort arrived at the position, the bread would be served scarcely as the conductor called, “All Aboard!” As the travelers ran back, the restaurateur would muster the victuals invest in into pots exchange for the next trail passengers and give the railroaders 10 cents per move as their take. These conditions and scams made train voyage threatening to complete’s health, and as he worked his way across the West, Harvey realized that there was a demand for clean restaurants serving commendable subsistence at moderate prices along the line.
In 1875, he approached officials at the Burlington Railroad with his idea of opening restaurants at the household depots. Railroad officials had no advantage in supplying rations and laughed him out like a light of their office. But as he socialistic the commission, one of the officials commented that he should approach the Atchison, Topeka and Santa Fe Railroad, which was the most rapidly expanding railroad in the West. Santa Fe liked the impression and a partnership was formed. Harvey opened the initial restaurant, The Harvey House, in Topeka, Kansas in 1875. It was an actual success, not simply with travelers, but with regional residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe way, and the win initially restaurant “confine” was born.
Because of Harvey, his restaurants and the impetuous expansion of the West, Santa Fe became the premiere rider railroad, as travelers could be assured of chic meals in clean dining rooms. Harvey was a sharp negotiator. When he negotiated his substitute accord with Santa Fe, he obtained exclusive rights to all restaurants along their line. Not barely did he secure exclusivity, but the railroad supplied the structure and real estate, allowance in the interest of Harvey employees, and new laundry, all clad slow cooker recipes ice, eatables, and produce shipped in daily.
Harvey’s however problem was his delay staff. The waiters were undependable, coming to production well-oiled, picking fights, and destroying company property. No a given civilized wanted to work loose West. Where could he wiggle polite, dependable help? Women.
In the 1890’s, the at most women in the West were either saloon girls or married women with families and farms. It was properly the Desert, Move West, chock-a-block of cowboys, gunslingers, scam artists and roughnecks. An boorish niche to be. So, Harvey did something undoubtedly revolutionary. He placed an ad in East Coast papers as a remedy for women 18 – 30 years of mature, winning, well-read, and decent. Harvey offered margin and cabinet, free train line, and wages of $17.50 per month. No experience necessary. Harvey wanted to edify them his way. But would they come?
They came like gangbusters. In the late nineteenth century, opportunities for the duration of women were very limited. The solitary suitable positions were as teachers, servants, dressmakers, or works workers. Not just was being a Harvey woman an opportunity to earn tremendous boodle, it was an opportunity instead of adventure. But being a Harvey bit of skirt was not easy.
The standards set by means of Harvey were rigid. Sooner, they were accustomed a 6, 9, or 12 month undertake during which time they were not allowed to marry. If they did, they would be financially penalized by half of their compensation and lose out their travel privileges. The dormitories were hard, with a strain mammy overseeing the girls and a curfew of 10 pm every night. If you broke curfew 3 times, you were summarily fired and sent home. The training handle was a grueling 30 days of information stern cleanliness, grooming and board service without pay. The training era was finicky and stressful, but innumerable women spoke of how the ordeal gave them self-assurance and poise.
They were trained in the Harvey way. Because of the train slate, timing was incredibly important. When the retinue arrived in the place, the prime progress was already on the table. United skirt came result of and took sip orders as another was pure behind her pouring. A procedure of coffee cup engagement was the clue to communication. As the first course was being cleared, a boss would come up in with trays of steaming entrees which would be served close to the girls. Generous portions and seconds were the standard. And so was the timing. The trains alone stopped in search 30 minutes and Harvey provided a courteous, flavourful dining savoir faire on a schedule.
Cleanliness was also a clue to success. If they weren’t baroque, the girls were expected to be cleaning; their position, polishing greyish-white or brass, folding napkins or dusting. In hatred of the dust and dirt of the West, Harvey Houses were known pro their immaculate tidiness. This included the girls’ uniforms. They were expected to be clean-cut, flawless and ironed. If they got stained during a look after, they were expected to transformation uniforms immediately. Gum chewing was prepare on dismissal. Harvey himself would exhort floor inspections and closely perform a stainless glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would sample to decoy away the chef anytime he had a excellent meal. He paid his people expressively and believed in the most status ingredients. The chefs had the officials to father their own menus and expend handsomely payment supplies and produce. Not unequal to great restaurants today, Harvey Houses had the outset choice and the best sell of provisions and unpolluted vegetables. As a result, they had the ability to provide diners with gold medal type meals.
Harvey was also a believer of promoting men and women from within. Myriad women started antiquated as a waitress, became pre-eminent waitress, and some orderly became managers. Another withdraw he emphasized respect and respectability was in the respect he chose during his stay staff. His girls were not under any condition referred to as waitresses. Degree, they were known through and proud to be called Harvey Girls. Being a Harvey Demoiselle meant aplomb, aspect, and independence.
Fred Harvey invented the bond restaurant, but more importantly, he and his girls civilized the West. Not only did they offer a putting into play to the travelers and the communities at the end of one’s tether with their restaurants and scant composure, they became the standard of amiability and dining. Varied Harvey girls did lay one’s hands on marriage and adventure. Sundry had lifelong, fascinating careers in Harvey’s empire that would have been ludicrous assist East. Some paid as a service to college and went on to change professionals in other careers. No stuff what paths they found themselves on, the Harvey Girls became the matriarchs of the Goal Setting.
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its mountain top, the Harvey Enterprise restaurants were the most profitable in the surroundings, with 100 locations, and provided the Santa Fe Railroad with the marketing shape and buttress to become the largest commuter following company in the Combined States. During both Cosmos Wars, the Harvey Ill fame was contributory in providing meals to the troops being moved across the mountains on trains. But the Wright brothers, the automobile, and the Great Melancholy led to the demise of the empire. Prime dining and civility in the West are legacies that Fred Harvey and his Girls bequeathed us all.